Provide the best working experience for your team with Positivo S+ Digital Workplace services.
DIGITAL WORKPLACE
Digital Workplace Positivo S+: Centralization and Agility in IT
A quick and intuitive solution to centralize calls and ensure efficient digital service
DIGITAL WORKPLACE SOLUTIONS
Convenience for the employee through intuitive and autonomous digital support.
We offer managed services focused on automation for Digital Workplace, ensuring better availability and productivity for your employees.
in technology user productivity
of satisfied users served through digital channels.
Discover Positivo S+ solutions for Digital Workplace
Intuitive Service Desk
The best user experience through a single multichannel contact point and automations to ensure more efficient service.
Field Service Management
Specialized field support with Algar Tech technicians throughout Brazil and Latin America.
DISTINCTIVE FEATURES
Why choose Positivo S+ Digital Workplace services?
We are leaders in Digital Service Desk and Workplace Support Services, according to the ISG Provider Lens 2022.
IT User Productivity
We help increase productivity, with on-demand assistance without waiting for human intervention, solving up to 83.5% of calls through the virtual assistant.
Agility in deployment through replicable models
Technology operationalization takes place on average within two weeks. We have replicable delivery models and simple, fast integrations through APIs.
Multichannel self-service with a simple and intuitive interface
Improved user experience for convenience through multichannel service, featuring a virtual analyst with a satisfaction rate of over 90%.
Business model focused on value generation
Increase the retention of service through automation and targeted call routing, and reduce company costs with telephony teams.
SUCCESS CASE
Meet Estella, voted the best virtual Service Desk analyst in Brazil.
Our virtual agent operates on various channels, serves anywhere, and at any time. Voted the best Virtual Analyst by the Help Desk Institute in 2019 and 2021.
+24% productivity
+93% user satisfaction
+62% support digitization
TESTIMONIALS
What our clients say
Positivo S+ is a reference and has a very qualified and refined standard of recruitment and service. The services are delivered with a very high level of quality, always proactive and committed to the team’s demands. Congratulations!
Company in the tourism sector
Team attentive to KPIs, proposing new solutions, contacting the client and supporting the company’s needs.
Company in the logistics sector
Quality of service, organization, commitment of the technical team and managers.
Company in the pulp and paper sector
Together we can drive the success of your business
Speak with our experts and discover how our MSP services can change your business.
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Discover more Positivo S+ solutions to improve the productivity of your technological environment:
IT Infrastructure Services
24/7 observability and automation with specialized support for your technological environment.
