Your ICT infrastructure management integrated and automated with the Positivo S+ IT Intelligence Center.
INTELLIGENCE CENTER
Centralized Management for your ICT Infrastructure
Operational and strategic governance to boost your efficiency.
OVERVIEW
Centralized operational and strategic governance for ICT infrastructure management
Positivo S+ Business Continuity Management (BCM) service in public cloud is designed to ensure the continuity of your business.
With a systemic approach and multidisciplinary knowledge, we offer high-quality services, full support, and ensure the continuity of your business. In addition to preparing your company to deal with unforeseen situations, minimizing downtime and financial losses.
daily processes
certified and skilled professionals
We help your company overcome problems of visibility and control over the ICT infrastructure, through metrics and reports on the performance of IT operations and strategic direction for improvements and digital solutions.
WHAT WE DO
Centralized operational and strategic governance solutions for ICT infrastructure management
Rely on best practices, knowledge, skills and agile methods to ensure that your project’s objective is achieved in accordance with the established scope, deadline and cost.
IT asset management
Service catalog, service configuration, incidents, service level, problems, relationships, service requests.
Enabling change
We help with configuration problems, performance adjustments, monitoring and other operational needs.
Project Management Structure
We offer services designed for your needs, allowing your business to grow and adapt quickly.
Automated management reports in BI
Observability of ICT infrastructure using Big Data and Data Science.
Targeting digital solutions initiatives
Discover opportunities to optimize your infrastructure. We provide valuable insights and personalized recommendations to improve the efficiency of your business.
Continuous improvement
Continuous training of other support levels on the application of solutions and configurations in the environment.
HOW WE MAKE IT HAPPEN
Take your IT infrastructure to the next level
Operational and strategic governance
Customer perception of delivery (NPS)
Measuring and reporting on operational performance
Integrated management of IT processes
Targeting of improvements
BENEFITS
What the Positivo S+ Intelligence Center delivers for your business
- Definition of the delivery model (indicators, reports and presentation of results).
- BI monitoring and management reports for each operation.
- SLA reporting and IT performance for business areas.
- Report and control of the management presentation to the client.
- Analysis and management of GAPs.
- Customer satisfaction/NPS management.
TESTIMONIALS
What our clients say
Positivo S+ is a reference and has a very qualified and refined standard of recruitment and service. The services are delivered with a very high level of quality, always proactive and committed to the team’s demands. Congratulations!
Company in the tourism sector
Team attentive to KPIs, proposing new solutions, contacting the client and supporting the company’s needs.
Company in the logistics sector
Quality of service, organization, commitment of the technical team and managers.
Company in the pulp and paper sector
Together we can drive the success of your business
Speak with our experts and discover how our MSP services can change your business.
Click the button below, fill out the form, and wait for our contact!
Discover more Positivo S+ solutions to improve the productivity of your technological environment:
IT Infrastructure Services
24/7 observability and automation with specialized support for your technological environment.
