{"id":7200,"date":"2026-02-24T16:03:27","date_gmt":"2026-02-24T19:03:27","guid":{"rendered":"https:\/\/www.positivosmais.com\/dex-management\/"},"modified":"2026-03-22T15:38:47","modified_gmt":"2026-03-22T18:38:47","slug":"dex-management","status":"publish","type":"page","link":"https:\/\/www.positivosmais.com\/en\/digital-workplace\/digital-employee-experience-dex\/dex-management\/","title":{"rendered":"DEX Management"},"content":{"rendered":"\t\t
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Digital friction transformed into a competitive advantage through managing the digital experience of employees.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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DEX Management<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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DEX Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Strategic management of the employee’s digital experience that supports productivity and engagement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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With each technological interruption, employees lose more than just time; they lose the mental rhythm that sustains high performance.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The impact is measurable: it is estimated that 80 hours of work are wasted per employee annually due to IT-related problems, representing a loss of R$ 2.4 million per year in a company with 1,000 employees.<\/strong><\/p>

In a hybrid work environment, technology, more than ever, must be an invisible rail that sustains productivity, eliminating the micro-problems that drain team energy and break the continuity of tasks.<\/p>

Therefore, applying DEX Management is essential to place the employee experience at the center of strategic decisions, transforming the digital environment into a facilitator of daily work.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Positivo S+’s Digital Employee Experience Management (DEX), integrated with our mAIs\u2122 framework, goes beyond traditional monitoring.<\/p>

It delivers real-time visibility into employees’ digital journey, transforming device, application, and user sentiment data into preventative actions that eliminate problems before they impact productivity.<\/p>

We work to create a digital environment so fluid that your team doesn’t even realize it exists; they only feel the results: a more fluid experience that strengthens productivity and deepens the relationship between people and technology.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Gartner predicts that by 2026, 50% of digital workforce leaders will adopt DEX strategies.<\/strong>
(up from 30% in 2024).<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Gartner, Takeaways from\nLondon\u2019s Gartner Digital Workplace Summit 2025, 2025<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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DEX and mAIs \u2122 - Modular AI Suite<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our proprietary AI platform powers the digital experience of employees by integrating three layers of intelligence to deliver real-time visibility and action.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Holistic and Contextual Monitoring<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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It continuously captures data from hardware (inventory, CPU performance, memory, disk, and asset lifecycle), software (inventory, usage measurement, licensing, and remote management), and people (sentiment data and organizational context).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Predictive Analytics with Generative AI and Machine Learning<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We apply advanced analytics and machine learning to identify patterns, predict failures, and automatically generate preventive and corrective recommendations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Experience Scores and Proactive Management<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We consolidate all the intelligence into digital experience scores that allow for effective prioritization and intervention before problems impact the business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Benefits of good DEX management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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