Observability of critical environments and operations in order to maximize the business result.
NETWORK OPERATION CENTER
Maximum Results with Total Integration
Unified monitoring of ICT applications and infrastructure to boost your business.
OVERVIEW
Real-time monitoring of your business and infrastructure performance
Positivo S+ Network Operation Center (NOC) offers observability of environments and critical operations, maximizing business results and ensuring integration between application and ICT infrastructure monitoring.
business and security transactions
of the team ITIL 4 certified
monitored configuration items
We monitor your business and infrastructure performance in real-time, notifying stakeholders, escalating incidents, and managing critical incidents to restore operations, as well as extracting data for capacity and availability plans.
WHAT WE DO
Positivo S+ Network Operation Center helps your business keep running
Positivo S+ Network Operation Center can do for your company:
Real-time monitoring of business and ICT infrastructure performance.
Extraction of data and events from assets for capacity and availability planning.
Security assets, crime identification, infractions, and ongoing attacks.
Card transactions, machine response times, and rollbacks.
Escalation process from the beginning of the occurrence aiming at restoring operations.
Notification of clients, users, solution providers, and suppliers.
Critical incident management (war room).
Event management.
HOW WE MAKE IT HAPPEN
How we ensure business availability
Observability of ICT infrastructure
WIT automation platform
Proactive service orchestration monitoring
Specialized team
Standardized procedures
BENEFITS
What Positivo S+ NOC delivers to your business
Through the Management Center, we identify risk conditions for business continuity and detect interruptions in services related to network data systems, security, hardware, operational servers, databases, and applications, proactively and in some cases correctively (reactively).
We continuously monitor events related to ICT assets, processes, services, and business applications in order to identify their current and future state with the aim of minimizing downtime and maximizing uptime, as well as notifying stakeholders and monitoring event resolution.
The Management Center allows:
Identify risk conditions
- Network data systems;
- Security;
- Hardware and operational servers;
- Databases;
- Applications.
Diagnose service interruptions
- Network data systems;
- Security;
- Hardware and operational servers;
- Databases;
- Applications.
Continuously monitor
- Events related to ICT assets;
- Processes;
- Services;
- Applications.
WISDOM INFORMATION TECHNOLOGY
Wisdom Information Technology, Positivo S+ orchestration platform
WIT Positivo S+ is a platform that transforms the ICT infrastructure management journey through a digital solution for automation, integration, systemic orchestration, monitoring and multichannel notification in an optimized and effective way.
See how WIT works:
Traditional monitoring
Wit Positivo S+
03
minutes
Identification and logging
05
seconds
05
minutes
Triggering and notifications
10
seconds
15
minutes
Diagnosis and Troubleshooting
30
seconds
05
minutes
Resolution and restoration
10
seconds
02
minutes
Communication and closure
05
seconds
30
minutes
Normalized event
01
minute
TESTIMONIALS
What our clients say
Positivo S+ is a reference and has a very qualified and refined standard of recruitment and service. The services are delivered with a very high level of quality, always proactive and committed to the team’s demands. Congratulations!
Company in the tourism sector
Team attentive to KPIs, proposing new solutions, contacting the client and supporting the company’s needs.
Company in the logistics sector
Quality of service, organization, commitment of the technical team and managers.
Company in the pulp and paper sector
Together we can drive the success of your business
Speak with our experts and discover how our MSP services can change your business.
Click the button below, fill out the form, and wait for our contact!
Discover more Positivo S+ solutions to improve the productivity of your technological environment:
IT Infrastructure Services
24/7 observability and automation with specialized support for your technological environment.
