Services for automation, integration, and monitoring of your business's IT infrastructure
IT INFRASTRUCTURE SERVICES
Smart Services for your IT Infrastructure
Automation, management and maximum availability for the success of your company.
SOLUÇÕES DE IT INFRASTRUCTURE SERVICES
We maximize IT availability in your company and ensure the continuity of your critical operations.
We deliver effective management through the continuous delivery of IT services, optimizing costs, maintaining high performance, and maximizing business scalability and availability.
reduction in the volume of high complexity incidents
of high criticality incidents treated within the required SLA
Positivo S+
IT Infrastructure Services Solutions
24×7 observability and automation with specialized support for your technological environment.
Infrastructure Management
Efficient management of IT infrastructure, investigation, and resolution of critical and complex incidents.
IT Intelligence Center
Centralized operational and strategic governance for ICT infrastructure management.
DISTINCTIVE FEATURES
How we ensure scalability and accuracy in your business.
Observability
Organization of data fragments for practical knowledge. Observability of ICT infrastructure using Big Data and Data Science.
Automation
Pre-defined automation packages, creation of new automations, or use of existing runbooks, and solution direction.
Analytical Models
IT and business dashboard (BOC), and trend analysis on IT capacity and availability.
Event panel and ITSM
Integration with monitoring and ITSM solution via API, storage of large volumes of data from multiple sources in Data Lake, and replicable and scalable cloud environment.
Orchestrator
Multichannel notifications, business rules per client and workflow execution based on events.
WISDOM INFORMATION TECHNOLOGY
Wisdom Information Technology, Positivo S+ orchestration platform
WIT Positivo S+ is a platform that transforms the ICT infrastructure management journey through a digital solution for automation, integration, systemic orchestration, monitoring and multichannel notification in an optimized and effective way.
See how WIT works:
Traditional monitoring
Wit Positivo S+
03
minutes
Identification and logging
05
seconds
05
minutes
Triggering and notifications
10
seconds
15
minutes
Diagnosis and Troubleshooting
30
seconds
05
minutes
Resolution and restoration
10
seconds
02
minutes
Communication and closure
05
seconds
30
minutes
Normalized event
01
minute
HOW WE MAKE IT HAPPEN
How we work to ensure the security of your company
Management Center (NOC and BOC)
IT Intelligence Center
Multidisciplinary team
Professional services
TESTIMONIALS
What our clients say
Positivo S+ is a reference and has a very qualified and refined standard of recruitment and service. The services are delivered with a very high level of quality, always proactive and committed to the team’s demands. Congratulations!
Company in the tourism sector
Team attentive to KPIs, proposing new solutions, contacting the client and supporting the company’s needs.
Company in the logistics sector
Quality of service, organization, commitment of the technical team and managers.
Company in the pulp and paper sector
Together we can drive the success of your business
Speak with our experts and discover how our MSP services can change your business.
Click the button below, fill out the form, and wait for our contact!
Discover more Positivo S+ solutions to improve the productivity of your technological environment:
IT Infrastructure Services
24/7 observability and automation with specialized support for your technological environment.
